Our client is an Australian-based online retailer of travel prepaid SIM cards aimed at international travellers. Partnering with telecommunication providers across the Americas, Asia and Europe, the business purpose is to help its users stay connected with locally priced calls, texts and data on a SIM card that can be purchased and delivered before their flight.

5 years into the business, our client had been growing its business operations steadily and had organically developed into a 7-figure business. With growth came the growth pains – the symptoms being high bounce rates and low conversion rates on the website. There were thousands of visitors coming on to the website but only a few were turning into customers. But there was more. The owners were frustrated with their website that was riddled with frequent site crashes, security bugs and payment transaction failures. It was clear that the site also needed a full refresh when it came to the lack of quality user experience.

We sifted through the existing problems and revisited their e-Commerce strategy, determined to help transform the online store and the business to surpass its competitors and become the #1 choice for travel SIM cards.

“We used WDM to revamp our website on the Magento 2 Platform. The final product was a significant improvement on our website. Within a week of the new website going live, our conversion rates increased. Both Ephraim and Yuvraj were easy to work with and also were very receptive to answering any questions that we had. We will be continuing to use their service into the future, and I would highly recommend them for anyone considering creating a website or upgrading their current website.”