Case Study
Novella
Background
Novella The Label is a boutique fashion brand based in Melbourne, started by a bigger manufacturing group that generates 10+mil annual revenue supplying popular Australian retail brands.
They had launched their brand in the middle of the COVID19 pandemic, with a Shopify website and Facebook Ads. With a big spend on advertising, they were not getting profitable results and were running at a negative ROAS (return on ad spend).
The Approach
Needing help, they looked around and were referred to us through another client we work with. After diagnosing their situation, we performed a detailed audit and strategy on their e-commerce marketing activities, and created a plan based on our E-commerce Flywheel Framework that included:
- Audience Strategy
- Brand Positioning Strategy
- Website Conversion Rate Optimisation
- Facebook Ads and Google Ads performance optimization
- Organic Social Media Strategies
- Klaviyo Email Automation
- Data & Analytics
- Unit Metrics Analysis and Forecasts
The Result ?
As a result of this, ROAS of their advertising spend improved by 8X in 3 months, and their website conversion rate saw an increase of 2.8X – turning their advertising activity profitable and scalable.
With the flywheel in motion, and growing number of influencers & celebrities donning the outfits – Novella is the exciting new fashion brand to watch out for!
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